While UKG has yet to make an official announcement about the End-of-Life (EOL) date for UKG Workforce Central, most UKG service providers, including PredictiveHR, expect the EOL date to be set sometime in 2027.
This outlook has provided a renewed sense of urgency for HCM leaders and IT teams to assess their timelines for migrating from Workforce Central to UKG Dimensions. The migration process requires careful planning and preparation so that HCM teams can avoid a scenario where UKG is no longer marketing or updating the HCM platform they continue to use.
It’s no secret that many HCM leaders have already gone ahead and made the move from Workforce Central to Dimensions. Based on our experience as a UKG service provider who has already helped many organizations complete a successful migration to Dimensions, here are some of the most important factors HCM leaders should consider as they prepare.
UKG Engineers Made Data Migration Headache-Free
One of the most common hesitations HCM leaders have when it comes to moving from Workforce Central to Dimensions is the perceived burden of data migration. This fear is understandable as the thought of moving databases this large can seem daunting with even the most capable IT departments at your side.
Thankfully, UKG has carefully engineered Dimensions so that it can easily receive and populate data directly from Workforce Central. On close examination, it’s not surprising that data transfer was made easy considering UKG owns both Workforce Central and Dimensions. Undoubtedly, UKG leveraged their internal engineers to build a system that would ensure easy data migration between the two platforms. The result of this engineered compatibility between Workforce Central and Dimensions is most HCM and IT teams needing to do only minimal manual data migration tasks.
Take a Long-Term, Holistic View of HCM Technology Costs
The costs associated with moving from Workforce Central to Dimensions are dependent upon the specific configuration that is needed for your organization. These costs can range from out-of-the-box pricing on one end of the spectrum to highly customized configurations that include lots of optional features. Determining where on this cost spectrum your organization falls involves careful consideration on the part of relevant stakeholders throughout your company.
There’s no denying that the total cost for a migration from Workforce Central to Dimensions could be substantial, but it’s helpful to also consider the long-term cost of not making the move to updated HCM technology. The reality is there are ongoing costs associated with trying to maintain legacy HCM systems, especially when those legacy systems are no longer updated and supported by the vendor.
Despite Some Familiarity, Your Team Members Will Need Time to Adjust
Migrating from Workforce Central to Dimensions brings about change across your organization. Naturally, team members that are impacted by these changes will need some time to adjust and learn the new system. The good news is UKG Dimensions is designed to be highly intuitive and user-friendly. Since UKG owns Workforce Central, they were able to capitalize on years of user experience insights to inform the design, features, and functionality of UKG Dimensions.
These user experience best practices even extend to the robust mobile functionality of Dimensions as more and more HCM leaders and team members operate parts of the platform using mobile devices. Additionally, since UKG owns Workforce Central, new users of Dimensions will find much of the logic and functionality familiar and intuitive based on their past experience with Workforce Central.
Despite some familiarity of moving from Workforce Central to Dimensions, HCM leaders should take appropriate change management steps to ensure a smooth transition from the legacy UKG platform to Dimensions. New users in Dimensions will encounter replacements of some of the old modules, as well as more robust capabilities based on machine learning and AI. There’s no doubt that these new technologies will take some getting used to.
Partnering with a UKG Dimensions Service Provider You Can Trust
One of the most important aspects of a successful migration from Workforce Central to Dimensions is partnering with a service provider you can trust. An experienced UKG service provider like PredictiveHR will benefit your Dimensions initiative in several ways:
- Lead your implementation and migration to Dimensions
- Provide change management services during the adjustment period
- Ensure effective training of your team members
- Conduct rigorous testing of your new Dimensions platform to make sure it’s performing as expected
At PredictiveHR, we’re laser focused on the optimization and success of your HCM operations. That’s why we offer a comprehensive approach and customized pricing packages that meet your organization’s unique needs. We’re ready to do the heavy lifting of migrating to Dimensions so that you can stay focused on taking care of your most important asset—your people.
Schedule a consultation with one of our UKG Dimensions experts today!